Terms and Conditions of Sale

By agreeing to our Terms and Conditions you are agreeing that you are over 18 years old.

Acceptance of Orders: Orders placed are subject to acceptance at our discretion. We reserve the right to suspend delivery in the event of our accounts not being paid to terms or to reduce or cancel orders in the event of our inability through shortage of stocks or for any reason, to execute them either wholly or in part.

Prices: Any prices quoted are subject to VAT where applicable and are subject to change without notice. Goods will be invoiced at the price current on the date of delivery. We reserve the right to withdraw or cancel any promotions at any time.

Payment: All goods must be paid in line with your Credit Terms. Payment must be paid directly into our Bank Account on or before the due date and in accordance with the Terms agreed by us. These terms may be altered or amended at any time and at our sole discretion.

Returned Direct Debits Fees: An administration fee of £50 is chargeable for direct debits returned to us unpaid by your Bankers for any reason whatsoever. We reserve the right to increase this fee at any time without prior notice.

Delivery: Goods will be delivered in line with your Delivery Schedule as agreed by us.

Risk & Title: Risk in the goods will pass to you on delivery to you or your agent. We will retain title in the goods until we receive payment in full for any outstanding amounts due by you to us. If payment is overdue in whole or in part, we may (without prejudice to any of our other rights) recover or recall the goods or any items of them and we may enter upon your premises or any premises where the goods are stored for that purpose.

Credit Facilities: We reserve the right to withdraw any credit facilities at any time at our sole discretion.

Minimum Order: Minimum order of 30 outers is required for Delivery.

Damaged Goods/ Non-Delivery: All deliveries must be checked before signing delivery documents as no claims may be accepted retrospectively. Any claim for shortages, damages or insufficient “best before” dates or “use by” dates must be notified and recorded by our Delivery Driver or Agent on consignment note at the time of delivery. If not possible at time of delivery any claims for shortages, damages or insufficient “best before” dates or “use by” dates must be reported by phone call to main office within 24 hours of delivery. Our Delivery Drivers or Agents are not authorised to issue credits or make deductions from invoices due for payment and all Credit Notes will be raised by our customer accounts department and applied to your account with us or refunded to your payment method.

Other than in the event of faulty goods we do not accept return of any food products.

Open Date Marketing: None of our goods are offered on a Sale or Return basis and our representatives are not authorised to accept orders on such a basis. It is your responsibility to sell or consume the goods prior to “Use By” or “Best Before” date. We will endeavour on our part to provide all goods with a reasonable shelf life.

Consumer Complaints: Any consumer complaints arising from any of our products must be reported in writing to us. We accept no liability for any payments or compensation made by you to the consumer or other end user of products supplied.

Terms of Contract: These Terms and Conditions of sale shall be the only terms of contract between us. No other conditions shall have effect unless agreed in writing by us. Our representatives, depot staff or vehicle drivers or any other employees of our company are not authorised to agree any other terms or conditions or to vary these Conditions of Sale. These terms and conditions are accepted by you on acceptance of any delivery from our company.